Csr - Pasig

Monday, 4 February 2019

Item details

City: Pasig, Metro Manila

Contacts

Contact name dave ricardo
Phone 9194272274

Item description

70% Non-Voice + 30% Voice
Answer calls and respond to emails
Handle customer inquiries both telephonically and by email
Validate Reservations through web or by calling hotels
Validate transaction and change the ownership to the new buyer’s name
Manage and resolve customer complaints
Provide customers with product and service information
Update customer information into system
Identify and escalate priority issues
Follow up customer calls when necessary
Document all call information according to standard operating procedures
send resume to hrryukoumeka@gmail.com