Email and Chat Support Team Leader (Pasig) - Pasig

Thursday, 12 October 2017
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Item details

City: Pasig, Metro Manila
Salary: PHP 25,000

Contacts

Contact name 09178139678

Item description

Position: Email and Chat Support Team Leader
Salary: P25,000 + Transportation Allowance
Benefits: Vacation Leave, Sick Leave, Philcare/HMO, Transportation allowance + Other benefits
Industry: BPO
Work Schedule: Dayshift and Nightshift

Duties:
Handling email and chat support staff and agents
Responsible in keeping customer records by updating account information.
Suggesting solutions to services issues by knowing and understanding the customer's complaint
Responsible in providing performance feedback to each member
Assisting the supervisors and manager with daily operation of the company

REQUIREMENTS:
Excellent English skills
Can lead a group of diverse people
Has experience in chat and email support
Proficient in Excel
Willing to work in shifting schedules
Company Information:
This company is one of the fastest growing BPO company in Japan and in the Philippines. They offer customer service support and solutions, Inbound/ Outbound Sales, data analysis, email and chat support. The company has many different branches international (Esp. in Asia) and very dedicated in assisting and helping people to achieve the first-class service of the company.

Application Process:
We offer referral fee. Please refer your friend and relatives who have experience in Email and Chat Support.

SEND YOUR RESUME TO:
philjobs@jp-network-e.com or jk.findcareers@gmail.com

Contact us: 09178139678 / (02) 9320963