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Sales Representative – Pasig City - Pasig

Wednesday, 15 June 2016

Item details

City: Pasig, Metro Manila

Contacts

Contact name Mr. Aldrin Mujeres
Phone 09162165265

Item description

Responsibilities:

Sales/Enrolments (80
•Follow the sales process from beginning to end to ensure KPI’s are met on a consistent basis
•Make the required call volume to increase opportunities of enrolments
•Build customer rapport and represent a strong student focus ensuring each student is engaged and enrolled in the right course for their needs and desires
•Ensure all interaction with potential students is professional and of a high standard
•Follow Careers Australia approved compliance guidelines, sales methodology and processes
•Ensure students are enrolled correctly into SalesForce
•Develop a comprehensive understanding of Careers Australia Courses in order to promote and sell
•Participate and engage in required training, coaching and performance management
•Participate and engage in 1:1’s and meetings with leadership
•Provide continuous feedback to improve TeleSales team performance and culture

Administration (10
•100% reporting of activities through Sales Force ensuring process is correctly adhered to
•Enrolment of students through correct processes
•Correctly use Dialer to make outbound calls to potential students and finalise call outcome within the Dialer
•Post customer discussion reporting and feedback to ensure continuous improvement and optimal lead to sale conversion success
•Ensure all students enrolled are transferred correctly to the Customer Service team to finalise students enrolment ready for them to commence study.
Other (10
•Attend team events
•Attend team meetings and presentations as required
•Attend required training

Skills and Qualifications:

Experience

•2 year sales/upselling experience (preferred, but not essential)
•TeleSales/Contact Centre sales experience
•Knowledge and expertise in sales and marketing, specifically following a professional sales process
•Proven ability to engage and influence customers, to qualify leads and to close sales
•Experience utilizing Salesforce.com (preferred, but not essential)
•Proven customer service orientation
•Proven ability to work autonomously
•Ability to meet competing deadlines
•Proven ability to operate exceptionally in a dynamic team environment

Knowledge

•Professional sales skills; including needs based selling, handling objections, overcoming skepticism and closing sales
•Exceptional communication skills (internal and external)
•Pipeline management and building
•Strong customer influencing ability
•Problem solving
•Professional manner
•Attention to detail
•Passion and enthusiasm for exceptional customer service
•Basic – intermediate knowledge of MS Office suite
•Knowledge of Registered Training Organization (RTO) industry (preferred, not essential)



Submit your resume DIRECTLY tohr.aldrinmujeres@gmail.com for evaluation and for phone screening.

NOTE: This is for Direct hire and not under agency. PLEASE INDICATE THE POSITION THAT APPLYING FOR IN THE SUBJECT OF YOUR EMAIL

Contact person Mr. Aldrin Mujeres
Contact number 09162165265
Email address hr.aldrinmujeres@gmail.com